News Flash


Posted on: January 9, 2024

Winter Weather Preparations

winter scene that reads winter weather preparations

First Energy has issued a news release regarding preparations for winter weather. 

As always, please report downed lines and road closures by calling 911.  Customers should assume all downed or low-hanging power lines are energized and dangerous. Stay at least 30 feet away and use extra caution where downed lines are tangled in trees or other debris.
Customers who experience a service interruption should report their outage to the contact center by calling, texting, or online.
Call: 1-888-LIGHTSS (1-888-544-4877)
Text: OUT to LIGHTS (544487)
Website: click "Report Outage
FirstEnergy customers can sign up to receive email and text message alert notifications for updates after they’ve reported a power outage.
Customers can also use two-way text messaging to report outages, request updates on restoration efforts and make other inquiries about their electric accounts. More information about these communication tools is available at

To read the entire press release, click here: 

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